Empacta · Leading the AI-Ready Organisation

AI Development Continuum

5 Pillars · 20 Steps · 4 Phases

5 minutes

Continuum Self-Assessment

For each of the 20 steps, rate your own organisation honestly.

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Phase 1

Align

Steps 1–5

Set direction, rules, safe tools and basic literacy

1
Strategy

Set the AI ambition

Has leadership tied AI to 2–3 specific mission outcomes, with a named senior owner accountable for them?

2
Governance

Publish an AI acceptable-use policy

Is there a published, plain-language policy on what AI use is allowed and what data must never go into AI tools?

3
Workflows & Tools

Provide approved, secure AI tools for all

Do all staff have access to an approved, enterprise-grade AI assistant that does not train on your data?

4
People, Change & Culture

Build AI literacy for leaders and staff

Have leaders and all staff completed practical, role-relevant AI literacy training?

5
Data & Security

Map and classify sensitive data

Do you know where your sensitive data lives (student, citizen, research, financial, IP) and how it is classified for AI use?

Phase 2

Experiment

Steps 6–10

Choose use cases, manage risk and run measured pilots

6
Strategy

Build a prioritised use-case portfolio

Is there a single list of AI use cases, scored by value and risk, from which 3–5 priorities have been chosen?

7
Governance

Set up AI risk assessment and a register

Is every AI system listed in a register with an owner, data used and a risk tier, with high-risk uses reviewed before launch?

8
People, Change & Culture

Launch an AI champions network

Is there an active network of AI champions across units, with protected time to help colleagues?

9
Workflows & Tools

Run 3–5 measured pilots

Are your pilots measured against a baseline recorded before AI was introduced, with clear success criteria?

10
Data & Security

Fix data and vet vendors for priority use cases

For each priority use case, is the data fit for purpose and has the vendor passed security, privacy and contract due diligence?

Phase 3

Scale

Steps 11–15

Fund what works, redesign work and harden controls

11
Strategy

Fund what works: stop or scale

Do you use evidence-based gates to stop underperforming AI initiatives and move funding to those that beat baseline?

12
Governance

Form an AI governance board and map regulations

Is there a cross-functional AI governance group that has mapped which AI laws apply in each place you operate?

13
Workflows & Tools

Redesign whole workflows

Have you redesigned at least one end-to-end workflow around AI, removing steps rather than just speeding up tasks?

14
People, Change & Culture

Redesign roles, skills and incentives

Have affected roles, career paths and incentives been redesigned, including a plan for entry-level development?

15
Data & Security

Put AI security controls in place

Do AI systems run with least-privilege access, activity logging, and an AI-specific incident response plan?

Phase 4

Transform

Steps 16–20

Integrate agents, build advantage and reinvent the model

16
Workflows & Tools

Deploy integrated AI agents with human oversight

Where AI agents act in core systems, are their tasks bounded, with human approval before they send, pay, publish or change records?

17
Governance

Monitor, audit and report transparently

Are AI systems regularly audited for accuracy and fairness, and do you disclose AI use to the people affected?

18
Data & Security

Turn proprietary data into advantage

Are you deliberately curating your unique data and knowledge so AI gives you an advantage others can't buy?

19
People, Change & Culture

Embed experimentation in hiring and performance

Is thoughtful AI use part of hiring, performance conversations and leadership expectations?

20
Strategy

Measure value and rethink the operating model

Does leadership review AI value every year and redesign structures, services and the operating model accordingly?